This section explains how to create a registration key for your Qumulo cluster to provide Nexus Remote Support access to the Qumulo Care Team.

A registration key works like a one-time password (it is valid for 14 days). It associates your Qumulo cluster with your Qumulo Nexus account.

To generate a registration key, you must have administrative access to your organization’s Nexus account.

To Create a Registration Key in Qumulo Nexus

  1. Log in to Qumulo Nexus.

  2. In the upper-right corner, click your username and then click User Settings.

  3. On the User Settings page, click Registration Keys.

  4. Enter the Key Name to identify your registration key and then click Create Key.

  5. In the Registration Key Created dialog box, click Copy Key and they click Done.

    Your registration key appears in the Registered Keys section, which shows the key’s name, creation date, and expiration date.

    When you use the registration key to enable Nexus Remote Support, Nexus removes the key from this list.

To Revoke an Unused Registration Key

You can revoke a registration key before you use it to enable Nexus Remote Support or before it expires.

  1. Log in to Qumulo Nexus.

  2. In the upper-right corner, click your username and then click User Settings.

  3. On the User Settings page, click Registration Keys.

  4. In the Manage Registration Keys section, locate the key to revoke and then click Revoke.

Next Steps

After you create a registration key, you can enable Nexus Remote Support for your Qumulo cluster.