This section explains how to replace hardware components in your platform's nodes.

For detailed instructions, see the documentation from your hardware vendor.

Locating a Failed Drive

Gold-Tier hardware doesn’t use predefined drive mapping or panel LEDs to indicate drive health.

To Find the Serial Number for a Failed Drive

  1. Log in to Qumulo Core.

  2. Click Cluster > Overview and then click the name of the node with the failed drive.

  3. On the page for the node, under Product Serial, the serial number is listed.

Initializing a Replacement Boot Drive

After you replace the boot drive, you must initialize the replacement boot drive by using the Qumulo Core Installer.

To Initialize the Replacement Boot Drive

  1. To get the correct version of the Qumulo Core Installer for the node in your cluster, contact the Qumulo Care team.

  2. Create a Qumulo Core USB Drive Installer.

  3. Power on your node, enter the boot menu, and select your USB drive.

    The Qumulo Core Installer begins to run automatically.

  4. When prompted, take the following steps:

    1. Select [x] Perform maintenance.

    2. Select [1] Boot drive reset.

    The Qumulo Core Installer initializes the boot drive.

  5. After the process is complete reboot your node.

    Your node rejoins the cluster automatically.