This section explains how to enable Nexus Remote Support for Qumulo Core by creating a registration key in Nexus and then registering the key by using the qq CLI.

Prerequisites

  • Administrative access to your organization’s Nexus account

  • TCP traffic on port 443 for the api.nexus.qumulo.com hostname to allow Nexus Monitoring and Nexus Remote Support connectivity

Step 1: Create a Registration Key in Qumulo Nexus

A registration key associates your Qumulo cluster with your Qumulo Nexus account. It works like a one-time password and it is valid for 14 days after being created.

  1. Log in to Qumulo Nexus.

  2. In the upper-right corner, click your username and then click User Settings.

  3. On the User Settings page, click Registration Keys.

  4. Enter the Key Name to identify your registration key and then click Create Key.

  5. In the Registration Key Created dialog box, click Copy Key and they click Done.

    Your registration key appears in the Registered Keys section, which shows the key’s name, creation date, and expiration date.

    When you use the registration key to enable Nexus Remote Support, Nexus removes the key from this list.

Step 2: Enable Nexus Remote Support by Using the qq CLI

When you enable Nexus Remote Support, Qumulo Core assigns the qumulosupport:everyone trustee to the Qumulo-Support RBAC role. This RBAC role determines the level of REST API access that Nexus gives to the Qumulo Care Team. For more information, see the Qumulo-Support section in Managing Role-Based Access Control (RBAC) for Users and Groups.

Run the qq set_monitoring_conf with the --nexus-enabled flag and specify your registration key. For example:

qq set_monitoring_conf \
  --nexus-enabled
  --nexus-registration-key "1A2B3CDEF4"