This section explains how Cloud-Based Monitoring works with your Qumulo cluster.

How Cloud-Based Monitoring Works

Cloud-Based Monitoring (which includes Nexus Monitoring functionality) sends telemetry data to Qumulo to allow the Qumulo Care Team to monitor your Qumulo cluster proactively. All connections are encrypted with TLS.

We use a proprietary application that aggregates diagnostic cluster data and alerts the Qumulo Care Team if an issue arises. Depending on the issue severity and cluster state, a member of the Qumulo Care Team reaches out. For more information, see:

What Data Gets Sent to Qumulo

Cloud-Based Monitoring lets your cluster send the following detailed diagnostic data to Qumulo through an encrypted connection.

  • Cluster name

  • Number of nodes in cluster

  • Hardware and software incidents

    • Drives

      • CRC errors

      • S.M.A.R.T. status alerts

      • Capacity triggers

    • Nodes

      • PSU failure

      • Fan failure

      • Recused node

      • Offline node

      • Unreachable cluster

    • Qumulo Core

      • New process core dump

  • Configuration data (such as users, groups, SMB shares, and NFS exports)

  • Logs, stack traces, and code dumps