This section explains how Cloud-Based Monitoring works with your Qumulo cluster.

How Cloud-Based Monitoring Works

Cloud-Based Monitoring (which includes Nexus Monitoring functionality) sends telemetry data to Qumulo to allow the Qumulo Care team to monitor your Qumulo cluster proactively.

We use a proprietary application that aggregates diagnostic cluster data and alerts the Qumulo Care team if an issue arises. Depending on the issue severity and cluster state, a member of the Qumulo Care team reaches out. For more information, see:

What Data Gets Sent to Qumulo

Cloud-Based Monitoring lets your cluster send the following detailed diagnostic data to Qumulo through an encrypted connection.

  • Cluster name

  • Number of nodes in cluster

  • Hardware and software incidents

    • Drives

      • CRC errors

      • S.M.A.R.T. status alerts

      • Capacity triggers

    • Nodes

      • PSU failure

      • Fan failure

      • Recused node

      • Offline node

      • Unreachable cluster

    • Qumulo Core

      • New process core dump

  • Configuration data (such as users, groups, SMB shares, and NFS exports)

  • Logs, stack traces, and code dumps